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Report a Problem or a Missing Transaction

Tell us when a transaction is wrong or missing, so we can fix it for everyone.

A transaction looks wrong

Open it, tap the menu and choose Report a Problem. Your email app opens with the details filled in; add what looks wrong and send.

Transaction menu with Report a Problem

A payment is missing

Open your Profile (tap your photo on the Dashboard), then Help & Support. Check Common Questions first.

Help and Support with common questions

Under Still Need Help?, tap Report a Missing Transaction and paste the bank’s SMS, or Email Support. We read every message and usually reply within a working day.

Report a Missing Transaction and Email Support
SkyloFin - Expense Tracker

Your Money. One Clear View.

Automatically organise your spending, track expenses and understand where your money goes.

  • Reads bank SMS No account linking, no passwords.
  • Sorts every rupee Into categories you can edit.
  • Bills and cards Statements found, due dates reminded.
  • Your Google Drive Backed up to you, never to us.
Get the AppSee how it works